Welcome to StellarSupplyCart! (hereinafter referred to as “we”, “us” or “the Website”). We are committed to protecting your privacy and complying with applicable data protection laws. The following is our Privacy Policy (hereinafter referred to as the “Policy”), which is intended to explain how we collect, use and protect your personal information. Please read these Terms carefully before using the Website.
- Information Collection
Personal Information: When you use the Website, we may collect your personal information, including but not limited to name, email address, phone number, shipping address and payment information. This information is usually collected when you register for an account, place an order, subscribe to a newsletter or contact us.
Non-Personal Information: We may also collect non-personal information about your visit to the Website, including your browser type, operating system, IP address and access time. This information is used to analyze website traffic and improve user experience.
- Use of Information
Order Processing: We use your personal information to process and manage your order, confirm transactions, arrange delivery and provide after-sales service.
Customer Service: We may use your contact information to communicate with you and handle your inquiries, feedback or complaints.
Marketing Activities: With your consent, we may use your email address to send you promotional information, newsletters or special offers. You can unsubscribe at any time by clicking on the unsubscribe link in the email or contacting our customer service team.
Data Analysis: We use non-personal information to analyze website usage, improve website functionality and optimize user experience.
- Information Protection
Data Security: We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, tampering or loss. All sensitive information (such as payment information) is protected by encryption technology during transmission.
Data Storage: Your personal information will be stored securely and only retained for as long as necessary to meet legal requirements or to achieve the purpose of collection.
- Information Sharing
Third-party Service Providers: We may share your information with third-party service providers, such as payment processing, logistics services and website analysis. These service providers will protect your information in accordance with contractual and legal requirements and only use it to provide relevant services.
Legal Requirements: We may disclose your personal information where required by law or by government agencies.
- User Rights
Access and Correction: You have the right to access and update your personal information held by us. You can make changes through your account settings or directly contact our customer service team.
Deletion Request: You may request deletion of your personal information held by us, subject to applicable legal requirements. Please note that some information may need to be retained to meet legal or contractual requirements.
- Privacy Policy Updates
We may update these privacy policies from time to time. The updated terms will be posted on this website and will take effect immediately. Please check back regularly for the latest privacy policy information.
Thank you for visiting StellarSupplyCart. We are committed to protecting your personal information and providing a safe shopping experience.